To our Guests,
Thank you for choosing CoCo’s. I hope all the information below helps you before your visit.
When you visit the salon you will notice that our team members are still wearing masks. Although this is no longer a legal requirement, we have decided to continue with this practice as we have many clients who are vulnerable. A large number of clients pass through our salons daily and in order to provide them with the best possible reassurance our teams have decided to continue to wear face masks at the current time.
Please note it is no longer mandatory for clients to wear face masks. It is preferable for us if you do, in light of the current high rates of infection, but we are happy to let you decide on whether you wish to do so.
Our overriding wish is for you to feel safe when visiting us. Therefore, if you are vulnerable and would prefer screens to be placed around you, we are able to do this. We are also very happy to book your appointment for a time when the salon is a little quieter. Please request this when you book your appointment.
As a 5* salon we take your health and safety seriously regarding colour patch testing. There are now two options regarding the way you are tested before you visit us for a colour service. It is advisable that you read through the following to ensure your safety is fully considered and to avoid disappointment.
Option 1: Is new and exciting!
With 5 simple steps you will now be able to do your patch test once and it will last for 1 to 2 years pending if your circumstances do not change. No more worrying if you have or have not done you test before every colour service.
Step 1: Visit ColourStart website by clicking here and create your own personal ColourStart Passport (MHRA APPROVED METHOD).
Step 2: Answer the six key screening questions.
Step 3: Visit our new salon shop here and purchase a ColourStart Patch Test.
Step 4: Apply your Patch Test by watching the video below.
Step 5: Upload your results to the online passport and share with CoCo’s (your Patch Test must be applied 5 days before your colour services. It will mean that if your circumstances do not change you will not have to do another Patch Test for up to 1/2 years, Pending that your circumstances do not change. Then only have to visit the portal to answer 6 questions before each visit)
Option 2: AAT (Allergy Alert Test)
You visit CoCo’s salon 48hrs before your colour service every time you have a colour service and we apply AAT (Allergy Alert Test). In simple terms this is a blob of colour on the inside of your arm which you must leave on until you come into the salon for your colour service so we can see if you have had a reaction or not.
Should you experience any signs of irritation, reddening, swelling, inflammation or itching please contact us. If you develop symptoms that make you unwell please contact a medical professional. When you attend the salon we will observe the test site and ask you to complete a questionnaire. All our stylists have been trained to test and screen for suitability for colour services. We take your safety and our work seriously.
When you visit us at CoCo’s you can have peace of mind that we are taking the best care of you and your hair. We thank you for your co-operation.